Proposal

Ongoing IT Administration and Support for Small Business:

How much IT admin and support is needed? Probably about one hour per person per month.

Estimating IT Costs

A typical IT budget might be 4% of revenue, and typical admin/support requirements might be an average of one hour per user per month.

For a business with 50 employees and total annual revenue of five million euros, the total IT budget might be estimated to be 4% of total revenue, ie 200 000 euros per year, with the cost of IT Admin and Support being a third of this, ie 66 000 euros per year.

I provide ongoing IT Admin and Support, catering to the average need of one hour of admin/support per employee per month.

For a five-person company, this would translate to five hours of admin/support per month.

For a 20-person company, this would translate to 20 hours of admin/support per month.

For a 50-person company, this would translate to 50 hours of admin/support per month.

For your technical support and IT administration needs, recurrent or occasional, please don’t hesitate to contact me at mark.harding@mark-harding.eu, en français ou en anglais.